Leslie Kaufman is Director of Professional Services at Decision Academic, providing leadership to the customer project delivery staff and serving as a member of the executive team. Leslie has over 27 years of technical and senior management experience, focusing on both non-profit and for-profit organizations. Prior to joining Decision Academic, Leslie was the senior IT leader for two Pennsylvania universities. She led several change initiatives and developed a culture of service delivery that was recognized as unique and innovative. Leslie has also held a management role with county government and provided services to a start-up network consulting group. She has participated in several industry-related consortia, and has served on advisory boards for both higher education and technology initiatives. Leslie holds a BA in Economics from Northwestern University and an MBA from the University of Pittsburgh. She is a US citizen and a permanent resident of Canada. For more information, please visit http://ca.linkedin.com/in/lkaufman.