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  • Support for MTP and WebEase Reports
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Purpose:

Document the trouble shooting for our support on MTP and WebEase reports on box.  


Because the services has not been deployed to prod environment, frequent checking of the services are needed.

1) Check the following services are running on intesbdev1 server:

edu.emory.MtpRecordDumpService

edu.emory.WebEaseRecordDumpService

edu.emory.UploadToBoxService

2) if edu.emory.UploadToBoxService was down for more than a few days, it is likely the json file already expired.  Therefore regeneration of the json file is needed using the java test file at

https://bitbucket.org/itarch/emory-recorddump-service/src/master/java/test/edu/emory/uploadtobox/service/TestUploadToBox.java

to replace the following json token file:

/opt/feedfile/UploadToBox/boxtoken.json


Note: because we dont have a dedicated service account for this, currently it is using George Wang's box account to keep this services going.



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