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  • ServiceNow Incident Wsdl Insert
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Wsdl ConstrutsFieldsOpenEAI 
GetSysIdQuery (only 1 with SysId) 
GetResponseAll elements of Insert?  
InsertInsert (without SysId)Create 
InsertResponseNumber,SysId  
UpdateAll elements of Insert (including Number and SysId)Update 
UpdateResponseSysId  
DeleteRecordSysIdDelete 
DeleteRecordResponseCount  
GetRecordsAll elements of Insert?Query 
GetRecordsResponseArray of GerRecordsResult_type0  
GerRecordsResult_type0All elements of Insert?  
DeleteMultipleAll elements of Insert?  
DeleteMultipleResponseCount  
GetKeysAll elements of Insert?  
GetKeysResponseArray of SysId  

 

 

Insert Required Elements: assigmentGroup, shortDescription

Update= Insert + sysId

Update Required Elements: assigmentGroup, shortDescription, sysId

Following are  all146 elements of Insert.  Types are generated by wsimport.sh of jaxws-ri

=====================================================

Generic Service Request:

 
<div id="variable_map" style="visibility:hidden;display:none">
<item id="2b1c84900a0a3c4f01bc3cd031d9622f" qname="User_Email"> </item>
<item id="2b1c073b0a0a3c4f01ff5948c420908b" qname="User_NetID"> </item>     sys_original.incident.caller_id
<item id="2b1c454c0a0a3c4f008639fcd26d57a6" qname="User_Last_Name"> </item>
<item id="2b1c2a410a0a3c4f012b4b9f6b7484d7" qname="User_First_Name"> </item>
<item id="2b1c617a0a0a3c4f01a10d489dd731a1" qname="User_Phone"> </item>

<item id="2b1d40ee0a0a3c4f012a5ab776ce796c" qname="Contact_First_Name"> </item>
<item id="2b1d5e600a0a3c4f0103908ce7779cfa" qname="Contact_Last_Name"> </item>
<item id="2b1d7cd50a0a3c4f00eb1768771d1b44" qname="Contact_Phone"> </item>
<item id="2b1d180a0a0a3c4f00ac1a58cea1a9aa" qname="Contact_NetID"> </item> sys_original.incident.u_contact
<item id="2b1d99cd0a0a3c4f016ff02e557963f7" qname="Contact_Email"> </item>

<item id="2b1e4c7b0a0a3c4f01c6d5f301bfb48c" qname="Incident_Details"> </item> incident.u_comments_and_work_notes.additional
<item id="2b1cb8e10a0a3c4f00887f913a7644fa" qname="Incident_Location"> </item>
<item id="2b1df7760a0a3c4f0145979d98374cd5" qname="Incident_Short_Description"> </item>

<item id="cf2b0b3fbcc4b000593b3d2b68b9db4a" qname="attachment_button"> </item>

</div>

 

from WSDLMOA 
Boolean active;  
String activityDue;  
String approval;  
String approvalHistory;  
String approvalSet;  
String assignedTo;  
String assignmentGroup;  
String businessDuration;  
BigInteger businessStc;  
String calendarDuration;  
BigInteger calendarStc;  
String callerId;  
String category;  
String causedBy;  
String closeNotes;  
String closedAt;  
String closedBy;  
String cmdbCi;  
String comments;  
String company;  
String contactType;  
String correlationDisplay;  
String correlationId;  
String deliveryPlan;  
String deliveryTask;  
String description;  
String dueDate;  
String ehcTicketNumber;  
BigInteger escalation;  
String expectedStart;  
String followUp;  
String groupList;  
BigInteger impact;  
BigInteger incidentState;  
Boolean knowledge;  
String location;  
Boolean madeSla;  
BigInteger notify;  
String number;  
String openedAt;  
String openedBy;  
BigInteger order;  
String parent;  
BigInteger priority;  
String problemId;  
BigInteger reassignmentCount;  
String rfc;  
BigInteger severity;  
String shortDescription;  
String skills;  
String slaDue;  
BigInteger state;  
String subcategory;  
String timeWorked;  
String transferSystem;  
String uAccepted;  
String uAcceptedBy;  
String uActualResolveAt;  
String uAdditionalInformation;  
String uAmcomOncallCalendar;  
String uAndrew1;  
String uAndrew2;  
String uAndrew3;  
String uAutoAssignedGroup;  
String uCategory1;  
String uCategory2;  
String uCategory3;  
Boolean uChangeFlag;  
String uCiAliasLookup;  
String uCommentsAndWorkNotes;  
String uCompromiseType;  
String uContact;  
String uContactEmailAddress;  
String uContactPhoneNumber;  
String uCurrentUser;  
String uDarAoiTier1;  
String uDarAoiTier2;  
String uDomain;  
String uEmailAddress;  
Boolean uHasAttachment;  
Boolean uHasBeenAccepted;  
String uIncidentCoordinators;  
String uIncidentLocation;  
String uIncidentStateToPending;  
String uIncidentStateToResolved;  
String uIncidentStateToResolvedB;  
String uIpAddr;  
String uIpAddress;  
String uItilWatchlist;  
String uKbNumber;  
String uKbUrl;  
Boolean uKbarticleyN;  
String uLinkToSelf;  
String uListUserEmail;  
String uMacAddr;  
String uMacAddress;  
String uMajorIncidentNumber;  
String uManualRoutingReason;  
String uMiDescription;  
String uMinAffectedLocations;  
String uMinFeaturesUnavailableYn;  
String uMinUnavailableFeatures;  
String uMinUsersAffected;  
String uNocAlarmId;  
String uNotesType;  
String uNotificationScope;  
String uOpenedOnBehalfOf;  
String uPendingCode;  
String uPhoneNumber;  
String uPortStatus;  
Boolean uPublishAsMajorIncident;  
Boolean uPublishWorkNoteToMin;  
String uRecordType;  
String uRelationshipType;  
BigInteger uReopenCounter;  
String uReportedSource;  
String uResoSlaStatusUpdatedBy;  
String uResolution;  
String uResolutionCode;  
String uResolutionMethod;  
String uResolutionSlaStatus;  
Boolean uResolvedByTier1;  
String uRespSlaStatusUpdatedBy;  
String uResponseSlaStatus;  
String uRtC1;  
String uRtC1C2;  
String uScReqItem;  
Boolean uSecurityIncident;  
String uSecurityNotes;  
String uSlaSchedule;  
String uSpecialInstructions;  
String uStickyNotes;  
String uSupportGroupException;  
Boolean uSuppressNotification;  
String uTempEmail;  
String uTimeOfIncident;  
String uTimeWorkedTotal;  
String uTypeOfMin;  
String uponApproval;  
String uponReject;  
BigInteger urgency;  
String userInput;  
String watchList;  
String workEnd;  
String workNotes;  
String workStart;  

 

 

 

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